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Numaraź Software Training FAQs |
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Please use the Frequently Asked Questions below to assist you with your Numara Software training questions. If you do not find the answer to your question below, please contact your Numara Software training team at training@numarasoftware.com or 813-227-4722.
STUDENT CENTER FAQs
I don't remember my password.
Select the Click Here link next to Forgot your username or password?. Enter your Username and Account Email address. By default these will be the same. The system will email you your password.
Where are my courses?
Courses can be found in two places. Courses you currently have open and active can be found on the Current Courses page. Any course you have ever purchased, whether it is complete or open, will be listed on the My Transcript page.
How do I get my certificate?
Certificates are available for classroom training only. To print either your certificate of attendance or exam certification, log in to the Student Center, go to My Transcript and click on the applicable blue Certificate button.
REGIONAL CLASSROOM TRAINING FAQs
Where is my class being held?
What hotels do you recommend?
We unfortunately cannot make suggestions for hotels as we have not had the opportunity to visit every location. However, many times the directions link will include a Hotel Page link toward the bottom of the screen. If the directions link takes you to a map, then you would simply need to do a search for hotels in the area. Please see the “Where is my class being held” answer for details on how to get to the directions link.
What time do your classes start and end?
Classes begin each day at 9:00 AM and generally end between 4:30 and 5:00. The exception is the last day (Friday) of the "Administering Numara Track-It! 8" course which is scheduled to end at 3:00. If you do not take the exam you can plan to be done by 2:00.
Where are you offering regional classroom training?
ALL currently scheduled classes can be found via the Student Center. You can quickly find a list of cities and dates by clicking the Register link once you have found your course. You can also click the By Location, By Course, or Class Calendar links in the left pane. If you have already logged into the system, select the Register for Courses page first.
ONLINE TRAINING FAQs
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Call 1-800-557-6970 to speak to a representative
If you have any questions, please contact our Training Department.
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New! Learning is only
a click away |
| You don’t have to be in school to go to class. With Numara Software’s Online Training subscription for Numara
Track-It! 8, your desk is transformed into a virtual classroom. Learn more |
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Customer Comments |
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"For me, the major strength of online learning is that I can schedule a segment of time to learn at my own desk, inside the application, from a pro--which is both convenient and efficient."
Jimmie Gail Jackson
IT Assistant Empire Construction |
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"The ability to attend training from my desk is awesome." Bryan G. Sheffler
Desktop Support Technician AGInteractive |
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Our ‘no excuse’
training
options |
| Numara Software has removed the barriers to improving your knowledge and skills to delivering superior help desk service. |
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Staff of 4 or more? |
| Don’t send large groups to us. We’ll come to you. It’s more cost effective to have customized training for groups of 4 or more at your site. If you have questions about customized on-site training, contact us. |
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