Classroom Training Overview

Numara® Software Classroom Training is designed to help you increase your help desk ROI and IT staff productivity. Whether you're new to Track-It! Enterprise or an experienced user, you'll receive tremendous benefit from the courses.

By attending, you will:

	Receive expert instruction on all the facets of Track-It! 8 Enterprise
	Learn insider tips and ideas for using Track-It! 8 Enterprise to fit your particular requirements
	Practice what you learn using a fully operational Track-It! 8 Enterprise system
	Learn about other modules and add-on features you may not currently be using
	Build meaningful Crystal Reports based on Track-It! 8 Enterprise data
	Discuss how you can immediately apply what you learn
	Network and share ideas with others holding similar job responsibilities
	Ace your certification exam(s) in one or more tracks: - Certified Track-It! 8 Specialist (CTS) View Syllabus - Certified Track-It! 8 Administrator (CTA)  View Syllabus

We'll also provide important real-world, best practice, and process improvement ideas that will enhance your personal knowledge of the business of help desk.

Come join us! If you have any questions, comments, or feedback, please contact us by submitting an online information request .