Numara Software Receives 2008 TMC Labs Innovation Award
Numara Software, a leader in service desk management solutions for IT professionals, announced today that Technology Marketing Corporation (TMC) has named Numara FootPrints as a 2008 TMC Labs Innovation Award winner from Customer Interaction Solutions magazine.  More

Customers Vote Numara Software 'Best in Class' and 'Best New Product' for Help Desk Solution
Service Desk Solution Provider Wins ContactCenterWorld.com Award for Second Year in a Row More

Numara Software Appoints Matt Dircks as Vice President of Product Strategy
Company Also Promotes David Giles to Vice President of Customer Advocacy More

Numara Software Receives 2007 Product of the Year Award from Communications Solutions
Numara FootPrints Honored for Outstanding Innovation. More

Numara Software Receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Technology Marketing Corporation’s (TMC) Customer Interaction Solutions magazine (www.cismag.com) has named Numara FootPrints 8 as a recipient of a 2008 IP Contact Center Technology Pioneer Award. More

Numara Software Releases Third Installment in Vista Migration Podcast
Product Manager Tony Thomas Describes Strategies for Successfully Facilitating the Migration to Microsoft Vista Using Numara Software Solutions More

Numara Software Launches New Version of Numara Track-It!
Numara Track-It! 8.5 Combines a More Integrated User Experience with Enhanced Performance and Rules Based Email Request Management More

Numara Software and SSPA to Co-Host Webinar on Achieving Service Excellence across the Organization
Webinar Will Discuss how Automating Customer Service Workflow throughout the Organization Can Make Realizing Support Excellence a Reality for Agents and Customers More

Independent Research Firm Cites Numara® Software as a Leader and Strong Performer in the Service Desk Management Tool Market
Numara Software Solutions Recognized among the 16 Most Noteworthy Products for the Small and Large Enterprise Markets. More

Numara® Software to Present IT Compliance Solutions for Goverment Organizations at FOSE 2008
Senior Sales Engineer David Coffey Will Demonstrate Ease of Compliance Management with Numara Track-It! More

Numara® Software Named a Finalist in the 2008 ContactCenterWorld.com Awards
Numara® FootPrints® Recognized for Best Technology Innovation in the Vendor Solution Category. More

Numara® Software to Host Informative Webinar on Effective IT Configuration Management
"How to Really Cover Your Assets" Will Explain How to Manage, Track and Understand Asset Relationships Using Configuration Management More

Numara Software to Host Informative Webinar on Effective IT Configuration Management
“How to Really Cover Your Assets” Will Explain How to Manage, Track and Understand Asset Relationships Using Configuration Management. More

Numara® Asset Manager now Compatible with Windows Vista®
Product Continues to Provide Organizations with 100% Visibility into IT Assets to Improve ROI, Manage Network Vulnerability and Provide Help Desk Service More

Numara Software to Speak at Technosium 2008
Mark Krieger to Discuss How Mid-size Businesses Can Improve IT Service and Reduce IT Costs. More

Numara Software and EMA to Host Webinar on How Configuration Management (CMDB) Tied to the Service Desk CAN Be Implemented Effectively in a Short Time Period
Webinar Provides Valuable Insight into How Companies Can Leverage a CMDB to Increase Business Efficiencies and Maximize Their Return on Investment. More

Numara® Software Celebrates Second Anniversary
Record Growth Trajectory Fueled by Enhanced Service Desk Solutions and Expanded Global Presence. More

Numara Software Expands Its Global Presence
Leading Provider of Service Desk Management Solutions Now with Offices in 10 Countries. More

Numara Software Leader Nominated for CEO of the Year
David Weiss Selected by Tampa Bay CEO Magazine as Finalist in Technology CEO of the Year Competition. More

Numara Software to Present at ITIM 2007
Industry Experts to Address How Companies Can Leverage IT Change Management Automation to Improve IT Service Quality, Cut Costs and Take Control of Compliance Requirements. More

Numara Software Hosts Inaugural User Conference
Attended by Hundreds of Customers and Offered More Than 50 Sessions on Optimizing Service Desk, Help Desk and Asset Management. More

Numara Software Earns PinkVerify® Service Support Certification for Latest Version of Award-Winning Numara FootPrints
Numara FootPrints 8 Certified for ITIL Compatibility in Problem,
Incident, Change and Configuration Management.  More  

Numara Software Hosts Webinar on the Business Value of Configuration Management
Webinar Provides Valuable Insight into How Companies Can Best Protect Their IT Assets and Maximize Their Return on Investment More

Numara Software to Exhibit at EDUCAUSE 2007 Annual Conference
Company to Demonstrate Why Leading Higher Learning Institution Select Numara Software to Optimize Their Service Desk Performance. More

Numara Software Extends Popular Webinar on Implementing ITIL Processes to Improve Service Desk Management
Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced it will extend the run of its popular webcast, “Don’t Let ITIL Scare You! What You Need to Know to Deliver Superior Service Management.”  Originally attended by over 150 IT and help desk professionals, the 60-minute presentation includes commentary from industry experts on implementing ITIL® service support best practices to cut support costs, enhance the customer experience and improve IT alignment within the organization. More 

Numara Software to Host Inaugural User Conference
Numara Software, Inc., announced it will host the first-ever user conference for Numara FootPrints and Numara Track-It! customers this fall.  To be held in Orlando from October 7 – 10, the 2007 Numara Software User Conference offers a great opportunity for customers to learn new technologies, expand their knowledge of Numara Software solutions, exchange service desk best practices and benefit from real-world deployments of the company’s award-winning product line.  More

Numara Software Extends Popular Webinar on Customer Support Innovation for Call Centers
Numara Software, Inc., announced it will extend the run of its popular webcast, "Managing Growing Technical Complexities While Meeting High Touch Customer Demands." Originally attended by over 200 IT and call center professionals, the 60-minute presentation includes commentary from industry experts on mitigating technical complexities in the call center while enhancing the customer experience.  More

Numara® Software Receives 2007 TMC Labs Innovation Award
The company's flagship product, Numara Track-It! 8 Enterprise Edition, was named by Technology Market Corporation (TMC) as a 2007 TMC Labs Innovation Award Winner from Customer Interaction Solutions magazine.  More

Numara Software Named Gold Sponsor for itSMF USA- Promoting IT Service Management Best Practices and ITIL v3
As a sponsor, Numara Software will assist the non-profit in its mission to help member organizations achieve measurable operational excellence with IT Service Management (ITSM) Best Practices.  More

Customers Vote Numara® Software 'Best in Class Customer Service' for Help Desk Solution
Company Also Receives 'First Class Customer Service' Award for Multi-channel Solution More

Numara® Software Executives Featured in the New Book Inside the Minds: Growth Strategies for Software Companies
David Weiss and Mark Krieger Recognized as Leading Visionaries in the Software Industry More

Numara Track-It! 8 Training Transcends Traditional Classroom Learning
Numara Software Now Offering Subscription-based Online Training for Newest Version of Help Desk Solution More

Independent Research Firm Cites Numara Software as a Strong Performer in Interaction-Centric Customer Service Management Software Report
Numara FootPrints Recognized for Ease of Deployment and Customization and Solid Workflow Capabilities More

Numara® Software Was Named a Finalist in eWEEK’s
7th Annual Excellence Awards Program
eWEEK, a Ziff Davis Media publication and one of the IT industry’s leading enterprise magazines, has named Numara FootPrints Hosting Service 7.5 as a finalist in eWEEK’s seventh Annual Excellence Awards program, in the Business Relationship Management category. More

The Numara Software Full Line of Products Now Available
for Federal Government Customers
The Company Adds Additional Service Desk Solutions to General Services Administration (GSA) Contract More

Numara® Software Broadens Latin American Operations through Partnership with Network1
Network1 now Offering Award-Winning Service Desk and Help Desk Solutions from Numara Software More

Numara® Software Welcomes Premier Education Institutions to Its Client Roster
Numara® Software Relieves Major Colleges and Universities of Unnecessary IT Burden More

Numara® Software Receives 2007 CRM Excellence Award from Customer Interaction Solutions Magazines
Numara® FootPrints Singled Out for Helping Clients Improve CRM More

Numara® Software Announces Next Generation of its Award-Winning Numara Track-It!
Release Features New UI, Customizable Management Dashboard and Smart Client More

Numara® Software Customers Raise the Bar for Asset Management Accuracy and Efficiency
Numara® Track-It!® Customers use Bar Code Module to Accurately Identify, Validate and Transfer IT Asset Information. More

Special Olympics Fast Tracks its IT Support with Numara® Software
Numara® FootPrints® Empowers Organization’s Help Desk to Keep Pace with Worldwide Operations. More

Numara® Software Congratulates Customer Chip Ganassi Racing on Repeat Win of Rolex 24 at Daytona
Numara® FootPrints® Fuels Technically Advanced Racing Team’s Need for IT Support Speed. More

Numara® Software Helps Blue Ridge Paper to Increase Both Compliance and First Call Resolutions
Paper Products Producer Uses Numara FootPrints to Meet SOX Requirements and Improve Service Desk Operations. More

Numara® Software Helps Mitigate IT Impact of New Daylight Saving Time (DST) Schedule
Auditing Products Identify Systems and Devices that Require OS Patches Due to Date Change. More

My Computer Works, Inc. Selects Numara® FootPrints to Manage Virtual Call Center and Customer Support Operations
Company Optimizes Resources and Improves Customer Service with Automated Tracking System, Remote Capabilities, Uniform Reporting and Single View of Business. More

Numara® Software Receives Customer Inter@ction Solutions® Magazine’s 2006 Product of the Year Award
Numara FootPrints 7.5 Hosting Service Honored for Outstanding Innovation. More

Numara® Software Joins Several Tampa Businesses to Support "Extreme Makeover: Home Edition" Project
Company Donates Time, Talent and Resources to Help Build a Home for Local Family. More

Numara® Track-It!® Used Most by Law Firms for Help Desk Management
Survey by International Legal Technology Association Finds Numara Track-It! is the Most Popular Solution for IT Auditing and Trouble Ticket Management. More

Numara® Software Marks its Anniversary with Record Breaking Revenues
In its First Year as an Independent Company, Numara Software has Positioned itself as a Leader in the Service Desk Market. More

Numara® Software Products Assist Companies Planning Vista Migration
Customers surveyed about scheduled rollout; Companies leverage products for IT compatibility assessment and change management. More

Numara® FootPrints 7.5 Achieves PinkVerify® ITIL Certification
for Service Support
Numara Software’s service desk solution recognized by Pink Elephant for IT best practices integrating Incident, Problem, Change and Configuration Management Processes. More

Colorado Department of Corrections Selects Numara® FootPrints to Automate IT Service and Support across 25 State Facilities
State Corrections Facility  Deploys 100% Web-based Numara FootPrints to Manage Complex IT Infrastructure, Monitor Prisons, and Centrally Track Prison Transfers. More

Numara® Software Named a 2006 Readers' Choice award winner by Windows IT Pro
Numara Software Recognized Across Four Categories for Outstanding IT Asset Management and Help Desk Solutions. More

Numara® Software Named an SSPA Recognized Innovator
Numara® FootPrints Honored for Revolutionizing Customer Service and Support. More

Numara® Software to Present at the Service & Support Professionals Association Services Leadership Conference
Mark Krieger to Share Winning Approaches in Service System and Design. More

Numara® Software Strengthens Leadership in Education Market
New Product Releases, Steady Stream of Customer Implementations and Users’ Choice Award to be showcased at EDUCAUSE. More

Numara® Software and Raritan Partner to Simplify IT Management for IT Professionals
Partnership delivers automated and integrated monitoring and trouble ticketing for network and system events; Helps simplify and expedite incident resolutions, and improve service levels. More

Numara® Software to Present at the Tampa Chapter of the Product Development and Management Association
Tom Banta, Vice President of Product Development, to discuss the PM Lifecyle at the kickoff meeting of the Product Development and Management Forum. More

Numara® Software Acquires UniPress Software
Numara® Software, Inc., today announced its acquisition of UniPress Software, developer of FootPrints web-based service desk software solutions. The combination of these two highly successful and established organizations positions Numara® Software as the dominant leader in the small and mid-sized enterprise service desk market. More

Numara® Software Introduces Numara® FootPrints 7.5 and Three New Service Desk Products
Numara® Asset Manager, Numara® FootPrints Change Management, and Numara® FootPrints Sync join the latest release of Numara® FootPrints 7.5 to deliver enhanced web based service desk solutions. More

Numara® Software Appoints Director- International Sales and Marketing
Andrew White Joins To Drive Aggressive International GrowthNumara® Software, Inc., today announced that it has appointed Andrew White as Director – Sales and Marketing EMEA and APAC.  Bringing over 15 years of experience in IT across sales, marketing and regional management, White will lead sales and marketing efforts for EMEA and APAC, capitalising on the market opportunity for cost effective, integrated helpdesk and IT asset management in the small to medium sized business (SMB) and mid-market sectors. More

GSA Pricing for Numara Track-It! 7 Bar Code Now Available through Softchoice
Numara Software (formerly Blue Ocean Software) announced today that Numara Track-It! 7 Bar Code is now available through its alliance with Softchoice, a leading North American supplier of technology products and services. The partnership makes it easier for government agencies to price and purchase the entire family of Numara Software products through the GSA Schedule Program using #GS-35F-0196M. More

Numara Software Inc. Offering HDI Boot Camp at its Headquarters in Tampa, Florida - Featuring Sherry Pongrac as Instructor
Numara Software Inc., authorized training partner for HDI, is hosting the HDI Help Desk Analyst Boot Camp Certification at its headquarters in Tampa, FL on August 21-24, 2006. Numara Software is one of only approximately 35 organizations around the world to have earned the designation of Authorized Training Partners (ATP) for HDI. More

Numara Software Introduces
New Bar Code Extension for Numara Track-It! 7
Gives IT Professionals More Control of Assets;
Provides Greater Accuracy and Visibility
More

Numara Software Achieves Major Milestones within Six Months of Launch as Independent Company
Numara Software has already experienced record quarterly revenues, several industry accolades, strategic executive appointments and wide customer adoption of its core product offerings. More

Numara Software to Present Best Practices for Managing IT Assets at HDI Chapter Meeting in Tampa 
At the July 18, 2006 HDI Tampa Chapter meeting, Tony Thomas will present strategies for ensuring regulatory compliance and preventing security threats. More

Numara Software Welcomes Michael Branca as Chief Financial Officer
Effective March 2006 , Michael Branca, will serve as Chief Financial Officer for Numara Software, Inc. (formerly Blue Ocean Software). Numara Software is the new home for Track-It!, the world’s most widely installed help desk and asset management solution. More

Numara Track-It! Named Preferred Product by 2006 RedmondReaders’ Choice Awards
Numara Software Among the Best in Helping IT Professionals Address Regulatory Compliance
Numara Software, Inc. announced that Numara Track-It! was named a Preferred Product in the Compliance and Asset Management category of Redmond magazine’s Readers’ Choice program. More

Numara Software Recognized for Branding Excellence:
Company Launches New Brand Identity and Marketing Initiative with the Help of Peak Biety
Honored as recipient of Peak Performer Award for marketing excellence by SMEI Tampa Bay (Sales & Marketing Executives International). More

Numara Software Inc. Nominated for Five Windows IT Pro Readers' Choice Awards
Numara Software, Inc. announced today that its family of products has been nominated for the Windows IT Pro 2006 Readers’ Choice Awards in five categories. The winner will be determined by votes cast by subscribers and visitors to the Web site. Voting is open until May 1, 2006. More

Numara Software Inc. Announces Record Number of Downloads for Numara Track-It! 7 Upgrade Brings Powerful IT Management Capabilities to Healthcare, Education and Financial Industries
Numara Software Inc. announced today that the recently released Numara Track-It! 7 has attracted more evaluation requests than any other newly-released version in its 15-year history. More

Ingeniería DRIC to Sponsor Breakfast Briefing on Numara Track-It! 7 – the Number One Help Desk and Asset Management Solution in Spanish Speaking Countries
Numara Software Inc., in conjunction with Ingeniería DRIC, S.A., is hosting a breakfast briefing in Mexico on the newly released Numara Track-It! 7, the world’s most widely installed help desk and asset management solution. More

Numara Software Inc. Now Offering HDI Boot Camp at its Headquarters in Tampa, Florida - Featuring Sherry Pongrac as Instructor
Numara Software Inc., authorized training partner for HDI, is hosting the HDI Help Desk Analyst Boot Camp Certification at its headquarters in Tampa, FL on April 24-26, 2006. Numara Software is one of only approximately 35 organizations around the world to have earned the designation of Authorized Training Partners (ATP) for HDI. More

FORO HelpDesk to Sponsor Live Webinar for Numara Track-It! 7 in Spanish
Numara Track-It! was recently named the number one help desk and asset management solution in Spanish-speaking countries.
More

Numara Software Inc. Welcomes Brendan J. Dawson as Chairman of the Board
“Mr. Dawson is an extraordinary leader, and he brings a tremendous amount of experience to our Board,” said David Weiss, president and CEO of Numara Software. “He has a unique blend of strategic thinking and operational credentials across hardware, software and services businesses. We look forward to utilizing Mr. Dawson’s vast expertise in these areas.” More

Numara Software Inc. Now Offering Entire Family of Products for Resale Through Partnership with Softchoice
Thanks to Numara Software’s alliance with Softchoice Corp. (TSX: SO), a North American technology supplier, it is now easier for government agencies to price and purchase the entire family of Numara Software products through the GSA Schedule Program using #GS-35F-0196M. More

Numara Software Launches New Versions of Numara Patch Manager and Numara Deploy
Numara Software Inc., a global provider of IT management solutions, today announced that Forrester Research has recognized Numara Software’s Track-It! as a strong performer among competing small service desk management tools. Numara Software was among a select group of companies that Forrester invited to participate in its report, The Forrester Wave: Service Desk Management Tools, Q1 2006, Forrester Research, Inc., February 2006. More

Numara Track-It! named "Numero Uno" by FORO Helpdesk
A survey conducted by the leading Spanish language market help desk forum, FORO Helpdesk, has identified Numara Track-It! as the helpdesk professionals' preferred choice for help-desk software. More

Leading Independent Research Firm Ranks Numara Software’s Track-It! a Strong Performer Among Small Service Desk Management Tools
Numara® Software, Inc., (formerly Blue Ocean Software/Intuit IT Solutions) the makers of Track-It!, today announced the launch of Numara Patch Manager 5.5 and Numara Deploy 8. These new versions provide an easy to use automated software distribution and patch management solution that empowers IT administrators with a framework to successfully install and update an organization’s approved application portfolio. These enhanced Numara Software solutions allow IT groups to uphold corporate software standards, ensure end-user compliance, and inoculate systems with the latest versions of key software to decrease enterprise-wide data and application security vulnerabilities. More

Numara® Software Launches Track-It! 7
Numara Software, Inc. today announced the launch of Track-It! 7, the latest version of the world’s most widely installed help desk and asset management solution. Featuring powerful, enterprise-grade functionality including auto-discovery of PC and non-PC assets, and software license management, Track-It! 7 enables IT professionals to benefit from greater control over their increasingly complex environments at a price point attractive to small and medium-sized businesses (SMBs). More

David Weiss Named President and CEO of Numara Software, Inc.
Numara Software, formerly the Blue Ocean Software business unit of Intuit, Inc., (Nasdaq: INTU) today named David Weiss as president and CEO. The appointment coincides with the company’s return as an independent developer of IT management solutions. Weiss is charged with leading Numara Software’s aggressive growth plans as the company builds on its existing leadership position in the help desk and asset management market.  More

Numara® Software Launches as Independent Company
Numara Software, formerly the Blue Ocean Software business unit of Intuit, Inc., (Nasdaq: INTU) today announced its launch as an independent company following its buyout by TA Associates. Numara Software will use the launch as a springboard for growth as it looks to build on its existing leadership position in the help desk and asset management market, where its Track-It! software is the world’s most deployed solution.  More

Intuit Agrees to Sell Information Technology Solutions Business.
TA Associates, a leading buyout and private equity firm, today announced it has signed an agreement to purchase the Information Technology Solutions (ITS) business unit of Intuit Inc. (Nasdaq: INTU) in a $200 million buyout. The transaction is expected to close within 90 days. More

TA Associates Announces $200 Million Buyout Of Intuit Information Technology Solutions.
TA Associates, a leading buyout and private equity firm, today announced it has signed an agreement to purchase the Information Technology Solutions (ITS) business unit of Intuit Inc. (Nasdaq: INTU) in a $200 million buyout. The transaction is expected to close within 90 days. More

Intuit IT Solutions Partners with Softchoice to Resell Track-It!
Intuit Inc.'s Information Technology Solutions division has formed a partnership with Softchoice Corporation, one of North America’s fastest growing technology suppliers, to resell Track-It!^® software, the world’s most widely installed help desk and asset management solution. More

Intuit Track-It! Named Best Help Desk Software by W2Knews
Intuit Track-It! IT help desk and asset management software has captured a W2K Target award from W2Knews, the world's largest online newsletter dedicated to Windows NT/2000/2003 issues. W2Knews readers voted the Track-It! product the industry’s best help desk software. The announcement, part of the Sixth Annual Target Awards, was made at this year’s Microsoft Tech.Ed conference in Orlando. More

Intuit Releases New Version Of Track-It! Software - Product Offers “Right for My Business” Solutions for IT Professionals
Intuit Inc.’s Information Technology Solutions division (Nasdaq: INTU) today announced that it has released Track-It!^® 6.5, the latest version of its help desk and asset management software. This new version increases performance, ease-of-use and scalability. Track-It! now comes in three newly configured editions – Standard, Professional and Enterprise. The new editions provide increased value by including features which were previously available only as separate add-on modules. More

Blue Ocean Software Becomes Help Desk Institute (HDI) Authorized Training Partner
Company continues to provide additional services to help organizations increase their productivity, efficiency, and customer satisfaction levels.