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Case Studies
 
Numara® Track-It!® Real World Solutions

Numara Track-It! is the world’s #1 inventory / help desk management system. But don’t take our word for it. Read what our customers have to say about their real-world experiences with Numara Track-It!

Learn about:

  • Innovative ways our customers have used Numara Track-It!
  • Measurable results our customers have received
  • Productivity gains our customers have made

You might even find an idea or two on using Numara Track-It! in ways you hadn’t thought of before!

Numara® Track-It!®

Department of Treasury - Tax & Trade Bureau
"Thanks to Numara Track-It!, we moved from being reactive to proactive. Our technicians went from being note takers to trend setters. It's been a unique paradigm shift." - Michael Borland, Asst. CIO for Infrastructure

View Case Study (PDF - 116KB)

The Tussauds Group
“What was needed was an established proven solution, which could grow with us and was keenly priced.” – Chris Dare, Head of IT

          View Case Study (PDF - 152KB)
Loughborough College
“I found lots of products that fitted my bill technically, but the prices were crazy. Then I came across Numara Track-It! downloaded a demo and haven’t looked back since. Track-It! does just what it says on the tin – no hype or impossible promises, just real delivery.” - Paul Taylor, Comoputer Services Manager

          View Case Study (PDF - 148KB)
Johnston Pipes
“As a small/medium sized enterprise, it makes good business sense to get the most value for money by using as much of the functionality of Numara Track-It! as possible. We’ve achieved extra benefits in addition to our original requirement for an auditing solution.” - Steve Donovan, IT Manager

          View Case Study (PDF - 85KB)
Nautilus Group
“With the additional licensing, we were able to jump right in, see immediately which work orders were due, and gauge how quickly they opened and closed–with little added training.”
Jonathan Cortez Help Desk Manager

          View Case Study (PDF - 156KB)
Argosy Gaming Company
“User Synch has saved IT lots of time and money and has made our users very happy.” Today, User Synch synchronizes Argosy’s databases. That means that any updates to user information
input in to one database is automatically made to user information in our Numara Track-It! database—without the need to request it.”
Jason Stump, Corporate Manager

          View Case Study (PDF - 72KB)
County of Henrico, Virginia
“Inventory issues were clearly the driver that led us toward Numara Track-It!. It’s an attractive, integrated package that’s easy to install and
makes a quick ramp-up possible.”
Joshua Heslinga, systems engineer

          View Case Study (PDF - 164KB)

Hospice of Marion County
“Thanks to Numara Track-It!, user satisfaction has
increased two-fold. Users now know their
problems will be fixed in a timely manner.”
David Monroe, Director of Information Technology

          View Case Study (PDF - 76KB)

Numara Track-It! User Synch
Argosy Gaming Company
“User Synch has saved IT lots of time and money and has made our users very happy.” Today, User Synch synchronizes Argosy’s databases. That means that any updates to user information
input in to one database is automatically made to user information in our Numara Track-It! database—without the need to request it.”
Jason Stump, Corporate Manager

          View Case Study (PDF - 72KB)
 
 

Here are just a few organi-zations that rely on Numara Software:

Cingular
Nabisco
Sony
Ford
Rolls-Royce
FedEx
AT&T
Boston University
Siemens
U.S. Army

Plus many more...